The next BriefingsDirect analytics innovation case study interview explores how Snagajob in Richmond, Virginia – one of the largest hourly employment networks for job seekers and employers – uses big data to finally understand their systems' performance in action. The result is vast improvement in how they provide rapid and richer services to their customers.

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Snagajob recently delivered nearly 500,000 new jobs in a single month through their systems. To learn how they're managing such impressive scale, BriefingsDirect sat down with Robert Fehrmann, Data Architect at Snagajob in Richmond, Virginia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next BriefingsDirect business innovation thought leadership discussion focuses on the heightened role and impact of total user experience improvements for both online and mobile applications and services.

We'll uncover how user expectations and rethinking of business productivity are having a profound impact on how business applications are used, designed, and leveraged to help buyers, sellers, and employees do their jobs better.

We’ll hear about the advantages of new advances in bringing instant collaboration, actionable analytics, and contextual support capabilities into the application interface to create a total user experience.

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To learn more about why applications must have more than a pretty face to improve the modern user experience, we're joined by Chris Haydon, Senior Vice President of Solutions Management for Procurement, Finance and Network at Ariba, an SAP company. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunesGet the mobile app for iOS or Android. Read a full transcript or download a copy. See a demo. Sponsor: Ariba, an SAP company.


The next BriefingsDirect analytics innovation case study interview explores how Zynga in San Francisco exploits big-data analytics to improve its business via a culture of pervasive, rapid analytics and experimentation.

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To learn more about how big data impacts Zynga in the fast-changing and highly competitive mobile gaming industry, BriefingsDirect sat down with Joanne Ho, Senior Engineering Manager at Zynga, and Yuko Yamazaki, Head of Analytics at Zynga. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next BriefingsDirect analytics innovation case study interview highlights how GameStop, based in Grapevine, Texas, uses big data to improve how it conducts its business and better serve its customers.

By accessing data sources that were unattainable before and pulling that data out into reports in just a few minutes across nationally distributed retail outlets, GameStop more deeply examines how its campaigns and products are performing.

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To learn more about how they deploy big data and use the resulting analytics, BriefingsDirect sat down with John Crossen, Data Warehouse Lead at GameStop. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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Welcome to a special BriefingsDirect panel discussion in conjunction with The Open Group's upcoming conference on July 20, 2015 in Baltimore.

Our panel of experts examines how cloud governance and enterprise architecture can prove essential in the Bimodal IT era, a period of increasingly fragmented IT.

Not only are IT organizations dealing with so-called shadow IT and myriad proof-of-concept affairs, there is now a strong rationale for fostering what Gartner calls Bimodal IT. There's a strong case to be made for exploiting the strengths of several different flavors of IT, except that -- at the same time -- businesses are asking IT in total to be faster, better, and cheaper.

The topic before us then is how to allow for the benefits of Bimodal IT -- or even multimodal IT -- but without IT fragmentation leading to fractured and even broken businesses.

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Here to update us on the work of The Open Group Cloud Governance initiatives and working groups and to further explore the ways that companies can better manage and thrive with hybrid IT are our guests, Dr. Chris Harding, Director for Interoperability and Cloud Computing Forum Director at The Open Group; David Janson, Executive IT Architect and Business Solutions Professional with the IBM Industry Solutions Team for Central and Eastern Europe and a leading contributor to The Open Group Cloud Governance Project, and Nadhan, HP Distinguished Technologist and Cloud Adviser and Co-Chairman of The Open Group Cloud Governance Project. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next BriefingsDirect applications performance management case study panel discussion explores how improved business service management and data access improvements at a Swiss insurance company and a Turkish mobile phone carrier lead to new business and IT benefits.

By more deeply examining how applications are performing via total performance monitoring and metrics these enterprises slashed mean time to resolution and later significantly reduced the number of IT incidents.

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To learn how to build high confidence that IT disruptions can be managed, and even headed off in advance, BriefingsDirect sat down with Thomas Baumann, IT Performance Architect at Swiss Mobiliar in Bern, and Merve Duran, Management System Specialist at Avea in Istanbul. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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Welcome to a special BriefingsDirect panel discussion in conjunction with The Open Group's upcoming conference on July 20, 2015 in Baltimore.

The panel of experts examines how The Open Group Trusted Technology Forum (OTTF) standards and accreditation activities are enhancing the security of global supply chains and improving the integrity of openly available IT products and components. 

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We'll also learn how the age-old practice of insurance is coming to bear on the problem of IT supply-chain risk. Supply chain disruption and security ills may be significantly reduced by leveraging business insurance models.

To update us on the work of the OTTF, and explain the workings and benefits of supply-chain insurance, we're joined by our panel of experts, Sally Long, Director of The Open Group Trusted Technology Forum; Andras Szakal, Vice President and Chief Technology Officer for IBM U.S. Federal and Chairman of The Open Group Trusted Technology Forum; Bob Dix, Vice President of Global Government Affairs and Public Policy for Juniper Networks and member of The Open Group Trusted Technology Forum, and Dan Reddy, Supply Chain Assurance Specialist, college instructor and Lead of The Open Group Trusted Technology Forum Global Outreach and Standards Harmonization Work Group. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next BriefingsDirect big data and information governance innovation case study highlights how the National Savings Bank in Malaysia has implemented a sweeping enterprise content management system (ECMS) project. 

Learn how this large community bank has slashed paper use, increased productivity, rationalized storage and documents, and cut security risks, while adhering to compliance requirements.

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To walk us through the bank’s journey to better information management is Alain Boey, Senior Vice President in the Transformation Management Department at the National Savings Bank in Malaysia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next BriefingsDirect business trends interview focuses on Caesars Entertainment Corp. and how they're transforming supplier discovery and improving their supplier diversity through collaboration across cloud-based services and open business networks.

Learn from Caesars' best practices on how they expand diversity across their supply chain and how that’s been accomplished using Ariba Discovery. We’ll hear first-hand how one supplier, M&R Distribution Services, has benefited from such supplier visibility on the business network.

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For the inside story on improved supply chain visibility and access, please join our guests, Jessica Rosman, Director of Supplier Diversity and Sustainability at Caesars Entertainment based in Las Vegas, and Quentin McCorvey, Sr., President and COO of M&R Distribution Services, based in Cleveland. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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The next BriefingsDirect performance management discussion uncovers how Redcentric PLC in the UK tackled a major network management project due to a business merger. We'll hear how Redcentric used an advanced configuration database approach to scale management of some 10,000 devices across two disparate companies and made them accessible as a single system.

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To learn more about how two major networks became merged successfully using automation based on systems data, we're joined by Edward Jackson, Operational System Support Manager at Redcentric in Harrogate, UK. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Get the mobile app for iOS or Android. Read a full transcript or download a copy. Sponsor: HP.