Briefings Direct

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

Redefine the potential of your virtualization investments.
View the full Expert Chat presentation on VMware support best practices.

Advanced and pervasive virtualization and cloud computing trends are driving the need for a better, holistic approach to IT support and remediation.

And while the technology to support and fix virtualized environments is essential, it’s the people, skills, and knowledge to manage these systems that provide the most decisive determinants of ongoing performance success.

In a special BriefingsDirect sponsored podcast, created from a recent HP Expert Chat discussion on best practices for VMware environment support, HP experts explain how they have made the service and support of global virtualization market leader VMware a top priority.

For example, Cindy Manderson, Technical Solutions Consultant for Complex Problem Resolution and Quality for VMware Products at HP, provides case studies for how managed escalation and multi-vendor support around the globe can reduce downtime by 70 percent, with large ROI benefits as well.

Other HP experts in the discussion include Pat Lampert, Critical Service Senior Technical Account Manager and Team Leader, as well as Sumithra Reddy, HP Virtualization Engineer. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

Register for The Open Group Conference
Jan. 30 - Feb. 3 in San Francisco.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this month in San Francisco.

The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security.

We’re now joined by of the main speakers, Andy Mulholland, the Global Chief Technology Officer and Corporate Vice President at Capgemini. In 2009, Andy was voted one of the top 25 most influential CTOs in the world by InfoWorld. And in 2010, his CTO Blog was voted best blog for business managers and CIOs for the third year running by Computer Weekly.

Capgemini is about to publish a white paper on cloud computing. It draws distinctions between what cloud means to IT, and what it means to business -- while examining the complex dual relationship between the two.

As a lead-in to his Open Group conference presentation on the transformed enterprise, Andy further drills down on one of the decade’s hottest technology and business trends, cloud computing, and how it impacts business and IT. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

The latest BriefingsDirect case study podcast discussion centers on how Nottingham Trent University gained strategic operational efficiency and improved IT management.

A combination of professional services and portfolio management technologies allowed the 25,000-student university -- one of the U.K.’s largest -- to improve end-user satisfaction while freeing up IT resources to pursue additional technology innovation.

To learn more, BriefingsDirect brought together Ian Griffiths, Director of Strategic Partnerships at Nottingham Trent University, and Michael Garrett, Vice President of Professional Services for HP EMEA. The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

Register for The Open Group Conference
Jan. 30 - Feb. 3 in San Francisco.

This BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this month in San Francisco.

The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security.

We’re now joined by of the main speakers, Jeanne Ross, Director and Principal Research Scientist at the MIT Center for Information Systems Research. Jeanne studies how firms develop competitive advantage through the implementation and reuse of digitized platforms.

She is also the co-author of three books: IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Enterprise Architecture As Strategy: Creating a Foundation for Business Execution, and IT Savvy: What Top Executives Must Know to Go from Pain to Gain.

As a lead-in to her Open Group presentation on how adoption of enterprise architecture (EA) leads to greater efficiencies and better business agility, Ross explains how enterprise architects have helped lead the way to successful business transformations. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

Better managing virtualized IT workloads and private clouds is a top concern for IT leaders going into 2012. They may want to follow the lead of global travel and tourism giant TUI Group. The IT organization there, TUI InfoTec, has found ways to manage highly virtualized IT operations better, especially in mixed environments like hybrid clouds.

The critical need to better identify performance issues and outages prompted TUI InfoTec to find ways to cut time to troubleshooting, resulting in a 50 percent reduction in the time needed to identify the causes of such problems.

To learn more about better systems management in heterogeneous cloud environments and in virtualized environments, BriefingsDirect interviewed Christian Rudolph, Infrastructure Architect at TUI InfoTec in Hanover, Germany. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

Register for The Open Group Conference
Jan. 30 - Feb. 3 in San Francisco.

This special BriefingsDirect thought leadership interview comes in conjunction with The Open Group Conference this January in San Francisco.

The conference will focus on how IT and enterprise architecture support enterprise transformation. Speakers in conference events will also explore the latest in service oriented architecture (SOA), cloud computing, and security.

We’re here now with one of the main speakers, Joseph Menn, Cyber Security Correspondent for the Financial Times and author of Fatal System Error: The Hunt for the New Crime Lords Who are Bringing Down the Internet.

Joe has covered security since 1999 for both the Financial Times and then before that, for the Los Angeles Times. Fatal System Error is his third book, he also wrote All the Rave: The Rise and Fall of Shawn Fanning's Napster.

As a lead-in to his Open Group presentation, entitled "What You're Up Against: Mobsters, Nation-States, and Blurry Lines," Joe here explores the current cyber-crime landscape, the underground cyber-gang movement, and the motive behind governments collaborating with organized crime in cyber space. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

Register for The Open Group Conference
Jan. 30 - Feb. 3 in San Francisco.