The next BriefingsDirect discussion on attaining intelligent spend management explores the findings of a recent IDC survey on paths to holistic business processes improvement.

We'll now learn how a long history of legacy systems and outdated methods holds companies back from their potential around new total spend management optimization. The payoffs on gaining such a full and data-rich view of spend patterns across services, hiring, and goods includes reduced risk, new business models, and better strategic decisions.

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To help us chart the future of intelligent spend management, and to better understand how the market views these issues, we are joined by Drew Hofler, Vice President of Portfolio Marketing at SAP Ariba and SAP Fieldglass. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


As businesses move more of their IT services to the cloud, reducing complexity and making sure that security needs are met throughout the migration process are now top of mind.

For a UK managed services provider (MSP), finding the right mix of security strength and ease-of-use for its many types of customers became a top priority. 

The next managed services security management edition of BriefingsDirect explores how Northstar Services, Ltd. in Bristol-area England adopted Bitdefender Cloud Security for Managed Service Providers (MSPs) to both improve security for their end users and to make managing that security at scale and from the cloud easier than ever.

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Here to discuss the role of the latest Bitdefender security technology -- and making MSPs more like security services providers -- is John Williams, Managing Director at Northstar Services, Ltd. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next public sector security management edition of BriefingsDirect explores how managing IT for a rural Virginia county government means doing more with less -- even as the types and sophistication of cybersecurity threats grow.

For County of Caroline, a small team of IT administrators has built a technically advanced security posture that blends the right amounts of automation with flexible, cloud-based administration.

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Here to share their story on improving security in a local government organization are Bryan Farmer, System Technician, and David Sadler, Director of Information Technology, both for County of Caroline in Bowling Green, Virginia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect healthcare finance insights discussion explores the rapidly changing ways that caregiver organizations on-board and manage patients.

How patients access their healthcare is transitioning to the digital world -- but often in fits and starts. This key process nonetheless plays a major role in how patients perceive their overall experiences and determines how well providers manage both care and finances.

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Stay with us to unpack the people, process, and technology elements behind modern patient access best practices. To learn more, we are joined by an expert panel: Jennifer Farmer, Manager of Patient Access and Admissions at Massachusetts Eye and Ear Infirmary in Boston; Sandra Beach, Manager of the Central Registration Office, Patient Access, and Services and Pre-Services at Cooley Dickinson Healthcare in Northampton, Mass., and Julie Gerdeman, CEO of HealthPay24 in Mechanicsburg, Penn. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect data security insights discussion explores how cloud deployment planners need to be ever-vigilant for all types of cybersecurity attack vectors. Stay with us as we examine how those moving to and adapting to cloud deployments can make their data and processes safer and easier to recover from security incidents.

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To learn more about taking the right precautions for cloud and distributed data safety we welcome two experts in this field, Mark McIntyre, Senior Director of Cybersecurity Solutions Group at Microsoft, and Sudhir Mehta, Global Vice President of Product Management and Strategy at Unisys. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

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Security and privacy protection increasingly go hand in hand, especially in sensitive industries like finance and public safety.

For driver risk management software provider SambaSafety protecting their business customers from risk is core to their mission -- and that begins with protection of their own IT assets and workers.

Stay with us now as BriefingsDirect explores how SambaSafety adopted Bitdefender GravityZone Advanced Business Security and Full Disk Encryption to improve the end-to-end security of their operations and business processes.

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To share their story, please welcome Randy Whitten, Director of IT and Operations at SambaSafety in Albuquerque, New Mexico. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


Companies struggle to find qualified workers in the mature phase of any business cycle. Yet as we enter a new decade in 2020, they have more than a hyper-low unemployment rate to grapple with.

Businesses face a gaping qualitative chasm between the jobs businesses need to fill and the interest of workers in filling them. As a result, employees have more leverage than ever to insist that jobs cater to their lives, locations, and demands to be creatively challenged.

Accordingly, IDC predicts that by 2021, 60 percent of Global 2000 companies will have adopted a future workspace model -- flexible, intelligent, collaborative, virtual, and physical work environments.

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Stay with us now as BriefingsDirect explores how businesses must adapt to this new talent landscape and find the innovative means to bring future work and workers together. Our flexible work solutions panel consists of Stephane Kasriel, the former Chief Executive Officer and a member of the board at Upwork, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next edition of the BriefingsDirect Voice of the Innovator podcast series examines the role and impact of automation on IT management strategies.

Growing complexity from the many moving parts in today’s IT deployments are forcing managers to seek new productivity tools. Moving away from manual processes to bring higher levels of automation to data center infrastructure has long been a priority for IT operators, but now new tools and methods are making composability and automation better options than ever.

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Here to help us learn more about the advancing role and impact from IT automation is Frances Guida, Manager of HPE OneView Automation and Ecosystem Product Management at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The choice of bedrock security technology can make or break managed service providers' (MSPs') ability to scale, grow rapidly while remaining efficient, and maintain top quality customer service.

The next edition of BriefingsDirect explores how by simultaneously slashing security-related trouble tickets and management costs by more than 75 percent, Stored Technology Solutions, or StoredTech, grew its business andquality of service at the same time.

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Stay with us as we learn now how StoredTech adopted Bitdefender Cloud Security for Managed Service Providersto dramatically improve the security of their end users -- and develop enhanced customer loyalty.

Here to discuss the role of the latest Bitdefender security technology for making MSPs more like security services providers is Mark Shaw, President of StoredTech in Raleigh, North Carolina. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.