The next BriefingsDirect mobile devices security and privacy discussion examines how a new balance needs to be struck between giving users at the remote edge all the productivity they want, while protecting the most sensitive information.

Listen to the podcast. Subscribe to it on iTunes. Read a full transcript or download a copy. 

Stay here to learn how a Minnesota law firm puts the power of diverse mobility to widespread use and keeps confidential and regulated data under strict control.

Here to share his story of how to guide small and medium-sized businesses (SMBs) to the edge and back safely is Mark Hatfield, IT Director at Jeff Anderson Associates, and IT Infrastructure and Security Consultant at Hatfield Engineering Corp., both in St. Paul, Minnesota. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Listen to the podcast. Subscribe to it on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect IT security best practices discussion examines how a leading German home builder has adjusted to a major economic market disruption. Germany’s home building demand has recently reversed, putting pressure on builders to reduce IT costs while remaining secure.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay tuned here to learn how a large, distributed workforce can be best supported by IT -- even as business conditions change and budget requirements lead to broad consolidation.

Here to share how an efficient security team helps the shift from managing surging growth to optimizing around necessary contraction is Johannes Hammen, Information Security Officer at DFH Gruppe in Simmern, Rheinland-Pfalz, Germany. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect business modernization discussion focuses on how optimizing and automating accounts payable (AP) functions gives businesses improved insights and levers to better transform.

We’ll examine how improved control and management over cash flow, payables, and related fiduciary functions elevate overall financial situational awareness.

Via adoption of intelligent automation, such new awareness -- and the greater efficiency it produces -- will further support the expected consolidation and convergence of financial operations within the typical office of the Chief Financial Officer (CFO).

 Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to show how and share his insights as a business operations efficiency veteran and expert is our guest, Jason Kurtz, Chief Executive Officer (CEO) at Basware. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

 Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Basware.


The next  BriefingsDirect security enhancement discussion examines how innovative managers are increasingly benefiting from interactive dashboard analytics. The resulting actionable knowledge elevates security situation awareness to the higher order value of overall business risk assessment and mitigation.

Learn how Bruce Auto Group has gained such deep insights -- not only into how its distributed apps, systems, and data are secured, but also into the hidden risks that can develop across entire IT and data services supply chains.

Subscribe to the podcast on iTunes. Read a full transcript or Download a copy. 

Here to share his story on how to elevate IT security to a mission-critical value of comprehensive risk mitigation and overall business resiliency is Paul Jobson, Director of Marketing and IT Strategy at Bruce Auto Group in Wolfville, Nova Scotia, Canada. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or Download a copy.  Sponsor: Bitdefender.


The next  BriefingsDirect security innovations discussion examines how the rapid shift to remote work has accelerated a rethinking of security and IT processes at a New York-based publishing organization.

Rearchitecting the security posture of a business means adjusting work patterns and IT in ways that both reduce risk and heighten performance. But the trick is to do so without alienating workers -- wherever they may be -- and maintaining strong productivity.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share her story on how to digitally transform a traditional business structure, reduce risk factors, and preserve a highly creative culture is Heidi Holmes, Senior Director of Information Technology Services at Hachette Book Group (HBG) in New York. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


Amid rapidly growing IT security costs and the added complexity of distributed workforces, the challenges facing IT services providers are clearly outrunning past practices. That’s why more automation, integration, and acquiring security “as a service” are in hot demand.

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Stay with us now as the next BriefingsDirect security innovations discussion examines how Heartland Business Systems is seeking such new ways and new partners to ensure that security incidents are kept in check across a variety of hybrid IT services and scenarios.

Here to share his story of increasingly embracing security-as-a-service Jason Nuss, Vice President of Cloud Services at Heartland Business Systems (HBS) in Little Chute, Wisconsin. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


For managed service providers (MSPs), making the IT infrastructure as invisible as possible isn’t just a “nice-to-have" — it's also elemental to delivering the best customer experience.

Securing IT for these tech services and support users is no different. The less complexity and interference with productivity from the underlying security apparatus — the better.

The next BriefingsDirect security innovations discussion examines how Scottish MSP Grant McGregor Ltd. has taken the customer experience imperative to new heights — even as its users move increasingly to hybrid IT models.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share their story of better managing the security experience as a means of enhancing the overall IT services value are David Lawrence, Co-Founder and Director of IT Support Services and Advice at Grant McGregor in Edinburgh, and Paul Sinclair, Head of IT Service at Grant McGregor. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


An underappreciated aspect of enhancing IT security is the impact on an end user’s comfort and trust in the services provided. In the case of health care services and support, making the patient feel welcome and safe can be a game-changer as they seek access to needed services and care. 

The next BriefingsDirect security innovations discussion examines how Macmillan Cancer Support in the United Kingdom (UK) places the ease of use and sense of security in the services provided as a top IT -- and community service -- requirement.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share their story on how to develop and deliver a cloud-ready security bubble around all users, their activities, and the sensitive data they share is our guest, Tim O’Neill, Head of Information Security at Macmillan Cancer Support in London. The interview is moderated by  Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


A special breed of company -- even though it has a relatively small number of employees -- does very big jobs with those lean and often distributed workforces.

A perfect example of such a concentrated and efficient business is A-Core Concrete Specialists, which builds large and complex structures across the Western United States.

When it comes to managing IT, the lean-and-mean mantra also holds true. The jack-of-all-trades requirements means that the IT leadership of it is often the head of security.

As a prime example, that’s another way that A-Core Concrete shines.

Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy.

Today’s BriefingsDirect security innovations discussion examines how A-Core Concrete has created a security culture that relies on centralized administration, proactive insights, and rapid remediation to successfully assure that the whole company operates at peak performance.

Here to share the story of how to best balance resilient security with the efficient use of human capital and resources is Andy Black, Chief Information Officer (CIO) at A-Core Concrete Specialists Inc., in Salt Lake City. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


We’re all now part of a massive worldwide experiment about the very definition of work. Remote, in-office — or tightrope walking along some sliding scale between the two?

How each business and each worker finds the next new work-life balance remains an ongoing "work in progress." In the post-rapid adoption of remote work world -- a full two and half years after the onset of COVID -- there’s no definitive answer on which approach to hybrid work works best.

And the technology tools and solutions — many designed for an earlier in-office era — are not necessarily up to the task. The perceptions and preferences of bosses and workers alike are in a seemingly unending transition. Nothing quite seems fit for the new, still-to-be-defined purpose. 

So, what is the eventual end-state of hybrid work? Will the process of finding it provoke new forms of innovation, opportunity, and technological success? Or will productivity and work-life balance suffer amid a period of tension, power plays, and years of seesawing trial and error approaches to hybrid work?

Stay with BriefingsDirect to explore here the drivers and opportunities to get the future of hybrid work right -- perhaps sooner rather than later.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.
 
To learn more about what makes hybrid work move to an arc of opportunity, and not wallow in a trough of complexity and confusion, please welcome Amy Haworth, Founder and CEO of Nobody Makes it Alone, and Tim Minahan, Executive Vice President of Strategy at Citrix. The conversation is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.
 
Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.

For those tasked with delivering unwavering performance of their apps and data, there have never been more unknowns to account for and manage. That’s because today’s hybrid clouds and mixed-network environments come with a multitude of dynamic variables -- and an unprecedented degree of complexity.

Yet modern digital business demands that the entire constellation of these far-flung cloud services, resources, and application constituent parts coalesce perfectly. The end result must be real-time and always-on user experiences that delight, and business transactions that are both highly secure and never fail.

Bridging the gap between such daunting complexity and awesome performance and security requirements means gaining the best visibility into all aspects of the hybrid- and multi-cloud continuum.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Watch the video.

Stay with us as BriefingsDirect explores the ways that deep observability moves past the limitations of metrics, events, logs, and traces to deliver far richer and faster data-driven insights. By exploiting these new means of pervasive deep observability, the highest levels of security, performance, and agility can be attained by nearly any business and organization.

To learn how, please welcome Bassam Khan, Vice-President of Product and Technical Marketing Engineering at Gigamon. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. View the video. Sponsor: Gigamon.

Direct download: BriefingsDirect-Gigamon_Podcast_Bassam_Khan-Audio.mp3
Category:technology -- posted at: 3:11pm EDT

The growing prevalence of complex multi- and hybrid-cloud environments has opened a Pandora’s Box of unseen risks around security and performance. 

But unlike when IT and network operators had the tools and access to track their own internal systems and data, the mixed-cloud model of today is much harder to know and secure. Pandora’s Box is open but observing what’s going on in and around it is cloaked by inadequate means to gain actionable insights amid all the distributed variables.

Enter deep observability and its capabilities, which are designed to provide rich access to multi-cloud and mixed-network behaviors. Such observations and data gathering can be analyzed to rapidly secure end-to-end applications and protect sensitive data.

Stay with BriefingsDirect as we explore the latest advances around deep observability, and show how a neutral deployment approach for observation technology spans more infrastructure and services to best protect and accelerate digital business success.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how deep observability puts cloud chaos and hard-to-know risks back under control, BriefingsDirect welcomes Shane Buckley, President and CEO of Gigamon. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Gigamon.

Direct download: BriefingsDirect-Gigamon_Podcast_Shane_Buckley-Audio.mp3
Category:technology -- posted at: 1:22pm EDT

As businesses worldwide seek to maximize their value to their customers and communities, the total value equation has expanded to now include the impact on sustainability for the environment.

The ways that companies, along with their partners, suppliers, and employees best manage and govern their resources and assets speaks volumes about their place among peers. And it allows them to take a leadership position as stewards and protectors of the future. The sooner the world’s industries develop a commitment to reach a net-zero carbon emissions posture, for example, the better for everyone in gaining environmental sustainability.

Stay with us as BriefingsDirect examines how Hewlett Packard Enterprise (HPE) has newly accelerated its many programs and initiatives to reduce its carbon emissions, conserve energy, and reduce waste -- including far earlier net-zero dates and more impactful emission-reduction milestones.

Listen here how HPE’s newest living progress report provides a blueprint for other organizations in and outside of the HPE orbit to also hasten and improve their sustainability efforts.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to share the latest on HPE’s plans and goals for broad and lasting sustainability is John Frey, Chief Technologist, Sustainable Transformation at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The world’s office workers have more clout and influence now than ever over where and how they do their jobs. Those who have worked from home and want to continue are spurring on their employers to do more than just embrace hybrid work. They’re seeking to reinvent the very nature of employment.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with BriefingsDirect as we explore new research into how innovations such as contingent labor exchanges and intelligent workspaces are changing the future of work forever.

To learn more about how flexible work models are the new normal for workers and businesses alike, please welcome Andrew Bartolini, Founder and Chief Research Officer at Ardent Partners in Boston, and Tim Minahan, Executive Vice President of Business Strategy at Citrix, in Fort Lauderdale, Florida. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


Closing the gap between the applications and services a company needs -- and the ones they can actually produce -- has long been a missing keystone for attaining digital transformation.

For increasingly software-driven organizations, the speed by which developers produce the needed processes, data flows, and business transactions has been much too slow for much too long. Fast-forward to the pressing new requirements of pervasively digital business in 2022, and it’s abundantly clear that something has to change.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us now as BriefingsDirect explores the latest capabilities and burgeoning strengths of Low-Code software development. To learn how the current maturity of Low-Code development will revolutionize the delivery of essential business applications, please join Matt Calkins, Founder and CEO of Appian in Reston, VA. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Appian.


Just as cloud computing initially seeped into organizations under the cloak of shadow IT, application programming interface (API) adoption has often followed an organic, inexact, and unaudited path. 

IT leaders know they’re benefiting from APIs -- internal, via third parties, and often outwardly exposed -- they just don’t know where they are, how much they support key services, and how they’re being used … or abused.

As a result, developers and business architects alike don’t know how organically adopted technologies like APIs are adversely impacting their businesses -- until something like the Log4j and Log4shell vulnerabilities have run amok.

Stay with us now as we explore how API-intensive and API-experienced businesses are bringing maturity to their APIs’ protections through greater observability, tracing, and usage analysis.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how Twitter, a poster child for business-critical API use, makes the most of APIs by better knowing and managing them across their full lifecycles, we’re joined by several guests to discuss the latest in API maturity: Please welcome Rinki Sethi, Vice President and Chief Information Security Officer (CISO) at Twitter, and  Alissa Knight, recovering hacker and partner at Knight Ink. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.


Predicting the future took on a whole new degree of difficulty the past two years. And while we can’t always know what Mother Nature will throw our way, we can learn from what worked -- and what didn’t work -- in 2021. 

Clearly, adjusting swiftly to persistent change and leveraging digital -- and often virtual -- tools, environments, and processes were major benefits. Now, how will 2022 shape up as we extrapolate on the trends around shifting work models?

How will technology, both tactically and strategically, improve the ways businesses operate and enable employees to remain productive and content, regardless of where they are?

Stay with us as we explore the ways work continues to be reinvented while -- at the same time -- digital technologies enhance and disrupt the means through which we all collaborate and operate in our jobs. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the ways that 2022 will set the stage for the next decade of innovation and work adaptation, BriefingsDirect sat down with Christian Reilly, Vice President and Head of Technology Strategy at Citrix, and Tim Minahan, Executive Vice President of Business Strategy at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


Complexity and security challenges can hobble the growth of financial transactions for private-data-laden, consumer-facing software-as-a-service (SaaS) applications. Add to that the need to deliver user experiences that are simple, intuitive, and personalized -- and you have a thorny thicket of software development challenges.

So how did streamlined and cost-efficient home-brokerage-enabler Houwzer construct a resilient application programming interface (API)-based platform as the heart of its services integration engine for buying and selling real estate online?

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To gain the inside story of how Houwzer makes the most of APIs and protects its user data while preventing vulnerabilities, BriefingsDirect sat down with Greg Phillips, Chief Technology Officer (CTO) at Houwzer. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.


The so-called great resignation has anywhere from half to two-thirds of U.S. workers looking for something other than their current situation. Whatever the percentage, there’s no question that workers across the board have and continue to quit in droves.

And whether the exit is due to the COVID-19 pandemic, the culmination of decades of various trends, or some combination, the bottom line is that employers need to give workers better reasons to remain.

Stay with BriefingsDirect as we explore new research into why one of the tightest labor markets the world has ever seen means an end to business as usual. We’ll explore ways that the shifting expectations of employees may lead to a transformation of employment -- that can work to everyone’s advantage.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about the transition to a healthier and more sustainable environment for employee well-being and satisfaction, please welcome Amy Haworth, Senior Director of Employee Experience at Citrix, and Melissa Swift, U.S. and Canada Transformations Services Leader at Mercer. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


Way back in 1996, when web browsing was novel and central processing still ruled the roost of enterprise IT, The Open Group was formed from the merger of the Open Software Foundation and X/Open.

This October marks the 25th anniversary of remarkable achievements in the technology standards arena by The Open Group. Beginning with a focus as the publisher of the single UNIX specification technical standard and steward of the UNIX trademark, the organization has grown to more than 850 members in over 50 countries -- and it leads the field and technology standard services, certifications, research, and training.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as BriefingsDirect explores how standards like UNIX and TOGAF evolved to transform business and society by impacting the world as a digital adoption wave swept over human affairs during the past quarter century.

Here to commemorate The Open Group’s achievements and reminisce about the game-changing, earth-shattering, and culture-evolving advances of standards-enabled IT, are Steve Nunn, Chief Executive Officer (CEO) at The Open Group; David Lounsbury, Chief Digital Officer (CDO) at The Open Group, and  Jim Hietala, Vice President Business Development and Security at The Open Group. The panel discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


In the last BriefingsDirect sustainable business innovation discussion, we explored how operational resiliency has become a top priority in the increasingly interconnected financial services sector.

We now expand our focus to explore the best ways to anticipate, plan for, and swiftly implement the means for nearly any business to avoid disruption.

New techniques allow for rapid responses to many of the most pressing threats. By predefining root causes and implementing advance responses, many businesses can create a culture of safer and sustained operations.

Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy.

To learn more about the many ways that businesses can reach a high level of assured business availability despite persistent threats, please welcome Steve Yon, Executive Director of the EY ServiceNow Practice, and Andrew Zarenski, Senior Manager and ServiceNow Innovation Leader at EY. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solution.

Listen to the podcast. Find it on iTunes. Read a full transcript or download a copy. Sponsor: ServiceNow and EY.


The speed and complexity of microservices-intense applications often leave their developers in the dark. The creators too often struggle to track and visualize the actual underlying architecture of their distributed services.

The designers, builders, and testers of modern API-driven apps, therefore, need an ongoing and instant visibility capability into the rapidly changing data flows, integration points, and assemblages of internal and third-party services.

Thankfully, an open-source project to advance the sophisticated distributed tracing and observability platform called Hypertrace is helping.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us here as BriefingsDirect explores the evolution and capabilities of Hypertrace and how an early adopter in the online payment suite business, Razorpay, has gained new insights and deeper understanding of their overall services components.

To learn how Hypertrace discovers, monitors, visualizes, and optimizes increasingly complex services architectures, please welcome Venkat Vaidhyanathan, Architect at Razorpay in Bangalore, India, and Jayesh Ahire, Founding Engineer at Traceable AI and Product Manager for Hypertrace. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.


The rapidly expanding use of application programming interfaces (APIs) to accelerate application development and advanced business services has created a vast constellation of interrelated services -- often now called the API Economy.

Yet the speed and complexity of this API adoption spree has largely outrun the capability of existing tools and methods to keep tabs on the services topology -- let alone keep these services secure and resilient.

Stay with us here as BriefingsDirect explores a new platform designed from the ground up specifically to define, manage, secure, and optimize the API underpinnings for so much of what drives today’s digital businesses.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about how Traceable AI aims to make APIs reach their enormous potential safely and securely, please welcome Sanjay Nagaraj, Chief Technology Officer (CTO) and Co-Founder at Traceable AI. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable AI.


Today’s diversity of hybrid IT models and environments demands that IT services and support accommodate more digital variables than ever.

This burgeoning complexity and the fast-changing dynamics of digital businesses are pushing enterprises to seek a complete and holistic way to support all their technology -- from every edge to every cloud -- in one bold stroke.

That’s the market driver behind a new pan-IT services offering from Hewlett Packard Enterprise (HPE) Pointnext Services called HPE Pointnext Complete Care. The all-inclusive approach moves past product-based experiences of support to an all-IT-environment-wide experience. It both reaches back to provide legacy and product support and extends to the intelligence-driven and proactive optimization of all digital business services.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

The next BriefingsDirect Voice of Tech Services Innovation series interview examines how HPE Pointnext Services has developed this solution to satisfy the broad new definition of complete IT tech support.

To learn more about bringing what amounts to a warm blanket of support across the entire IT environment please welcome Gerry Nolan, Director of Operational Services Portfolio at HPE Pointnext Services. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise Pointnext Services.


Bringing broader awareness of security risks and building a security-minded culture within any public or private organization has been a top priority for years.

Yet halfway through 2021, IT security remains as much a threat as ever -- with multiple major breaches and attacks costing tens of millions of dollars occurring nearly weekly.

Why are the threat vectors not declining? Why, with all the tools and investment, are businesses still regularly being held up for ransom or having their data breached? To what degree are behavior, culture, attitude, and organizational dissonance to blame?

Listen here as BriefingsDirect probes into these more human elements of IT security with a leading chief information security officer (CISO).

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about adjusting the culture of security to make organizations more resilient, please welcome Adrian Ludwig, CISO at Atlassian. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.


Self-awareness as an individual attribute provides the context to better understand others and to find common ground. But what about self-awareness of entire generations?

Are those born before the mass appeal and distribution of digital technology able to make the leap in their awareness of those who have essentially been Born Digital? Does the awareness gap extend to an even more profound disconnect between how today’s younger generations think and those more likely to be in the leadership positions in businesses?

Do the bosses really get their entry-level cohorts? And what, if any, impact has the COVID-19 pandemic had in amplifying these perception and cognition gaps?

Stay with us as BriefingsDirect explores new research into what makes the Born Digital generation tick. And we’ll also unpack ways that the gap between those born analog and more recently can be closed.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the paybacks and advantages of understanding and embracing the Born Digital Effect, please welcome Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix, and Amy Haworth, Senior Director of Employee Experience at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The last few years have certainly highlighted the need for businesses of all kinds to build up their operational resilience. With a rising tide of pandemic waves, high-level cybersecurity incidents, frequent technology failures, and a host of natural disasters -- there’s been plenty to protect against.

As businesses become more digital and dependent upon end-to-end ecosystems of connected services, the responsibility for protecting critical business processes has clearly shifted. It’s no longer just a task for IT and security managers but has become top-of-mind for line-of-business owners, too.

Stay with us now as BriefingsDirect explores new ways that those responsible for business processes specifically in the financial sector are successfully leading the path to avoiding and mitigating the impact and damage from these myriad threats.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in rapidly beefing-up operational resilience by bellwether finance companies, BriefingsDirect welcomes Steve Yon, Executive Director of the EY ServiceNow Practice, and Sean Culbert, Financial Services Principal at EY. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: ServiceNow and EY.


While the use of machine learning (ML) and artificial intelligence (AI) for IT security may not be new, the extent to which data-driven analytics can detect and thwart nefarious activities is still in its infancy.

As we’ve recently discussed here on BriefingsDirect, an expanding universe of interdependent application programming interfaces (APIs) forms a new and complex threat vector that strikes at the heart of digital business.

How will ML and AI form the next best security solution for APIs across their dynamic and often uncharted use in myriad apps and services? Stay with us now as we answer that question by exploring how advanced big data analytics forms a powerful and comprehensive means to track, understand, and model safe APIs use.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn how AI makes APIs secure and more resilient across their life cycles and ecosystems, BriefingsDirect welcomes Ravi Guntur, Head of Machine Learning and Artificial Intelligence at Traceable.ai. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.


The burgeoning use of application programming interfaces (APIs) across cloud-native computing and digital business ecosystems has accelerated rapidly due to the COVID-19 pandemic.

Enterprises have had to scramble to develop and procure across new digital supply chains and via unproven business-to-business processes.Companies have also extended their business perimeters to include home workers as well as to reach more purely online end-users and customers.

In doing so, they may have given short shrift to protecting against the cybersecurity vulnerabilities inherent in the expanding use of APIs. The cascading digitization of business and commerce has unfortunately lead to an increase in cyber fraud and data manipulation.

Stay with us for Part 2 in our series where BriefingsDirect explores how APIs, microservices, and cloud-native computing require new levels of defense and resiliency.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest innovations for making APIs more understood, trusted, and robust, we welcome Jyoti Bansal, Chief Executive Officer and Co-Founder at Traceable.ai. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.


Thinking of IT security as a fortress or a moat around your compute assets has given way to a more realistic and pervasive posture.

Such a cybersecurity perimeter, it turns out, was only an illusion. A far more effective extended-enterprise strategy protects business assets and processes wherever they are -- and wherever they might reach.

As businesses align to new approaches such as zero trust and behavior-modeling to secure their data applications, infrastructure, and networks, there’s a new, rapidly expanding digital domain that needs such pervasive and innovative protection.

The next BriefingsDirect security trends discussion explores how application programming interfaces (APIs), microservices, and cloud-native computing form a new frontier for cybersecurity vulnerabilities -- as well as opportunities for innovative defenses and resilience.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about why your expanding use of APIs may be the new weak link in your digital business ecosystem, please welcome Jyoti Bansal, Chief Executive Officer and Co-Founder at Traceable.ai. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Traceable.ai.


As businesses plan for a future where more of their workforce can be located just about anywhere, how should they rethink hiring, training, and talent optimization? This major theme for 2021 and beyond poses major adjustments for both workers and savvy business leaders.

The next BriefingsDirect modern workplace strategies discussion explores how a global business process outsourcing leader has shown how distributed employees working from a “Cloud Campus”are improving productivity and their end users’ experience.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about best practices and advantageous outcomes from a broadly dispersed digital workforce, we are now joined by José Güereque, Executive Vice President of Infrastructure and Nearshore Chief Information Officer at Teleperformance SE in Monterrey, Mexico; Lance Brown, Executive Vice President Global Network, Telecom, and Architecture at Teleperformance, and Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The clear and present danger facing businesses and governments from cybersecurity threats has only grown more clear and ever-present in 2021.

As the threats from runaway ransomware attacks and state-sponsored backdoor access to networks deepen, too many businesses have a false sense of quick recovery using traditional business continuity and backup measures.

That’s because the criminals are increasingly compromising vulnerable backup systems and data first -- before they attack. As a result, visions of flipping a switch to get back to a ready state may be a dangerous illusion that keeps leaders under a false sense of business as usual.

The next BriefingsDirect security strategies discussion explores new ways of protecting backups first and foremost so that cyber recovery becomes an indispensable tool in any IT and business security arsenal. We will now uncover how Unisys and Dell Technologies are elevating what was data redundancy to protect against natural disasters into something much more resilient and powerful. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in rapid cyber recovery strategies and technologies, please welcome Andrew Peters, Director of Global Business Development for Security at Unisys, and David Finley, Director of Information Assurance and Security in the Data Protection Division at Dell Technologies. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Dell Technologies.


The tumultuous shift over the past year to nearly all-digital and frequently at-home work has amounted to a rapid-fire experiment in human adaptability.

While there are many successful aspects to the home-exodus experiment, as with all disruption to human behavior, there are also some significant and highly personal downsides.

The next BriefingsDirect work-from-home strategies discussion explores the current state of employee well-being and examines how new pressures and complexity from distance working may need new forms of employer support, too.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about coping in an age of unprecedented change in blended work and home life, we’re now joined by Carolina Milanesi, Principal Analyst at Creative Strategies and founder at The Heart of Tech; Amy Haworth, Senior Director, Employee Experience at Citrix, and Ray Wolf, Chief Executive Officer at A2K Partners. The panel discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect Voice of Innovation discussion explores how services and support for enterprise IT have entered a new era.

For IT technology providers, the timing of the news couldn’t be better. That's because those now consuming tech support are demanding higher-order value -- such as improved worker productivity from hybrid services delivered across many remote locations.

At the same time, the underlying technologies and intelligence to enhance traditional help desk support are blossoming to deliver proactive -- and even consultative -- enhancements.

Stay with us here to examine how Hewlett Packard Enterprise (HPE) Pointnext Services has developed new solutions to satisfy those enhanced expectations for the next era of IT support. HPE’s new generation of readily-at-hand IT expertise, augmented remote services, and ongoing product-use guidance together propel businesses to exploit their digital domains -- better than ever.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the Pointnext vision for the future of advanced IT operational services are Gerry Nolan, Director of Operational Services Portfolio at HPE Pointnext Services, and Rob Brothers, Program Vice President, Datacenter and Support Services, at IDC. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise Pointnext Services.


Now that hybrid work models have been the norm for a year, what’s the long-term impact on worker productivity? Will the pandemic-induced shift to work from anywhere agility translate into increased employee benefits -- and better business outcomes -- over time?

The next BriefingsDirect workspace innovation discussion explores how a bellwether UK accounting services firm has shown how consistent, secure, and efficient digital work experiences lead to heightened team collaboration and creative new workflows.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the ways that distributed work models fuel innovation, please welcome our guests, Chris Madden, Director of IT and Operations for Kreston Reeves, LLP in the UK, and Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


Cyber attacks are on the rise, harming brands and supply chains while fomenting consumer and employee distrust -- as well as leading to costly interruptions and service blackouts.

At the same time, more remote workers and extended-enterprise processes due to the pandemic demand higher levels of security across all kinds of business workflows.

Stay with us now as the next BriefingsDirect discussion explores why comprehensive cloud security solutions need to go beyond on-premises threat detection and remediation to significantly strengthen extended digital business workflows.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about ways to shrink the attack surface and dynamically isolate process security breaches, please join Karl Klaessig, Director of Product Marketing for Security Operations, at ServiceNow, and E.G. Pearson, Security Architect at Unisys. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solution.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and ServiceNow.


The next edition of the BriefingsDirect Voice of Innovation video podcast series explores new and innovative paths for businesses to attain digital transformation.

Even as a vast majority of companies profess to be seeking digital business transformation, few proven standards or broadly accepted methods stand out as the best paths to take.

And now, the COVID-19 pandemic has accelerated the need for bold initiatives to make customer engagement and experience optimization an increasingly data-driven and wholly digital affair. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. View the video.

Stay with us here to welcome a panel of experts as they detail a multi-step series of “Moments” that guide organizations on their transformations. Here to share the Hewlett Packard Enterprise (HPE) view on helping businesses effectively innovate for a new era of pervasive digital business are our panelists:

      --Craig Partridge, Senior Director Worldwide, Digital Advisory and Transformation Practice Lead, at HPE Pointnext Services;

      --Yara Schuetz, Global Digital Advisor at HPE Pointnext Services;

      --Aviviere Telang, Global Digital Advisor at HPE Pointnext Services;

      --Christian Reichenbach, Global Digital Advisor at HPE Pointnext Services, and

      --Amos Ferrari, Global Digital Advisor at HPE Pointnext Services.

The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. View the video. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect data strategy insights discussion explores the payoffs when enterprises overcome the hurdles of disjointed storage to obtain global data access.

By leveraging the latest in container and storage server technologies, the holy grail of inclusive, comprehensive, and actionable storage can be obtained. And such access extends across all deployment models – from hybrid cloud, to software-as-a-service (SaaS), to distributed data centers, and edge.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us here to examine the role that comprehensive data storage plays in delivering the rapid insights businesses need for digital business transformation with our guest, Denis Kennelly, General Manager, IBM Storage. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: IBM Storage.


This BriefingsDirect Data Strategies Insights discussion series, Part 2, explores the latest technologies and products delivering common data services across today’s hybrid cloud, distributed data centers, and burgeoning edge landscapes.

New advances in storage technologies, standards, and methods have changed the game when it comes to overcoming the obstacles businesses too often face when seeking pervasive analytics across their systems and services.

Stay with us now as we examine how IBM Storage is leveraging containers and the latest storage advances to deliver inclusive, comprehensive, and actionable storage. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the future of storage strategies that accelerate digital transformation, please welcome Denis Kennelly, General Manager, IBM Storage. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: IBM Storage.


The next BriefingsDirect data strategies insights discussion explores how consistent and global storage models can best propel pervasive analytics and support digital business transformation.

Decades of disparate and uncoordinated storage solutions have hindered enterprises’ ability to gain common data services across today’s hybrid cloud, distributed data centers, and burgeoning edge landscapes.

Yet only a comprehensive data storage model that includes all platforms, data types, and deployment architectures will deliver the rapid insights that businesses need.

Stay with us to examine how IBM Storage is leveraging containers and the latest storage advances to deliver the holy grail of inclusive, comprehensive, and actionable storage.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the future promise of the storage strategies that accelerate digital transformation, please welcome Denis Kennelly, General Manager, IBM Storage. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Read a full transcript or download a copy. Sponsor: IBM Storage.


The next BriefingsDirect digital business innovation discussion explores the growing importance of contingent workforces

As more businesses look to external workforces and services to satisfy their skills and information technology (IT) needs, the ability to manage those workers and services is lagging.

Even as upward of 42 percent of workforce spend is now going to external workforces, many organizations lack visibility into the nature of that spend. As a result, they can’t manage the productivity, nor the risk.

Stay with us now as we hear from a contingent workforce expert at Capgemini on managing the processes that best procure and support talent and skills agility.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about making the most of a diversified portfolio of workers, please join me in welcoming Andreas Hettwer, Vice President and Group Procurement Category Director at Capgemini in Berlin. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP.


Businesses, schools, and governments have all had to rethink the proper balance between in-person and remote work. And because that balance is a shifting variable -- and may well continue to be for years after the pandemic -- it remains essential that the underlying technology be especially agile.

The next BriefingsDirect worker strategies discussion explores how a partnership behind a digital workplace services solution delivers a sliding scale for blended work scenarios. We’ll learn how Unisys, Dell, and their partners provide the time-proof means to secure applications intelligently -- regardless of location.

We’ll also hear how an increasingly powerful automation capability makes the digital workplace easier to attain and support.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in cloud-delivered desktop modernization, please welcome Weston Morris, Global Strategy, Digital Workplace Services, Enterprise Services, at Unisys, and Araceli Lewis, Global Alliance Lead for Unisys at Dell Technologies. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Dell Technologies.


The next BriefingsDirect digital business innovation discussion explores how companies need to better understand and respond to their markets one subscriber at a time. By better listening inside of their products, businesses can remove the daylight between their digital deliverables and their customers’ impressions.

Stay with us now as we hear from a customer experience (CX) management expert at SAP on the latest ways that discerning customers’ preferences informs digital business imperatives.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the business of best fulfilling customer wants and needs, please welcome Lisa Bianco, Global Vice President, Experience Management and Advocacy at SAP Procurement Solutions. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


Businesses these days are quick to declare their intention to become data-driven, yet the deployment of analytics and the use of data science remains spotty, isolated, and often uncoordinated.

To fully reach their digital business transformation potential, businesses large and small need to make data science more of a repeatable assembly line -- an industrialization, if you will -- of end-to-end data exploitation.

The next BriefingsDirect Voice of Analytics Innovation discussion explores the latest methods, tools, and thinking around making data science an integral core function that both responds to business needs and scales to improve every aspect of productivity.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about the ways that data and analytics behave more like a factory -- and less like an Ivory Tower -- please welcome Doug Cackett, EMEA Field Chief Technology Officer at Hewlett Packard Enterprise. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect intelligent procurement discussion explores the rationales and results when companies transform how they acquire goods and services.

By injecting intelligence, automation, and standardization into the source-to-pay process, organizations are supporting even larger digital business transformation efforts.

Stay with us now as we hear from two pioneers in how to bring agility, resilience, and managed risk to the end-to-end procurement process for significantly better overall business outcomes.
 
Subscribe to the podcast on iTunes. Read a full transcript or download a copy.
 
To show how organizations can embark on such a procurement and sourcing transformation journey, please welcome Victoria Folbigg, Vice President of Procurement at Zuellig Pharma Holdings, and Baber Farooq, Senior Vice President of Product Strategy for Procurement Solutions at SAP. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.
 
Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.

The way people work has changed more in 2020 than the previous 10 years combined -- and that’s saying a lot. Even more than the major technological impacts of cloud, mobile, and big data, the COVID-19 pandemic has greatly accelerated and deepened global behavioral shifts.

The ways that people think about where and how to work may never be the same, and new technology alone could not have made such a rapid impact.

So now is the time to take advantage of a perhaps once-in-a-lifetime disruption for the better. Steps can be taken to make sure that such a sea change comes less with a price and more with a broad boon -- to both workers and businesses.

The next BriefingsDirect work strategies panel discussion explores research into the future of work and how unprecedented innovation could very well mean a doubling of overall productivity in the coming years.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We’re joined by a panel to hear insights on how a remote-first strategy leads to a reinvention of work expectations and payoffs. Please welcoming our guests, Jeff Vincent, Chief Executive Officer at Lucid Technology Services; Ray Wolf, Chief Executive Officer at A2K Partners, and Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix.  The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect Voice of Analytics Innovation discussion focuses on the latest insights into end-to-end data management strategies.

As businesses seek to gain insights for more elements of their physical edge -- from factory sensors, myriad machinery, and across field operations -- data remains fragmented. But a Data Fabric approach allows information and analytics to reside locally at the edge yet contribute to the global improvement in optimizing large-scale operations.

Stay with us now as we explore how edge-to-core-to-cloud dispersed data can be harmonized with a common fabric to make it accessible for use by more apps and across more analytics.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the ways all data can be managed for today’s data-rich but too often insights-poor organizations, we’re joined by Chad Smykay, Field Chief Technology Officer for Data Fabric at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Like many businesses, innovators in higher education have been transforming themselves for the digital age for years, but the COVID-19 pandemic nearly overnight accelerated the need for flexible new learning models.

As a result, colleges and universities must rapidly redefine and implement a new and dynamic balance between in-person and remote interactions. This new normal amounts to more than a repaving of centuries-old, in-class traditions of higher education with a digital wrapper. It requires re-invention -- and perhaps new ways of redefining – of the very act of learning itself.

The next BriefingsDirect panel discussion explores how such innovation today in remote learning may also hold lessons for how businesses and governments interact with and enlighten their workers, customers, and ultimately citizens.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.  

Here to share recent experiences in finding new ways to learn and work during a global pandemic are Chris Foward, Head of Services for IT Services at The University of Northampton in the UK; Tim Minahan, Executive Vice President of Business Strategy and Chief Marketing Officer at Citrix, and Dr. Scott Ralls, President of Wake Tech Community College in Raleigh, North Carolina. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solution.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect digital business optimization discussion explores how open standards help support a playbook approach for organizations to improve and accelerate their digital transformation.

As companies chart a critical journey to become digital-first enterprises, they need new forms of structure to make rapid adaptation a regular recurring core competency. Stay with us as we explore how standards, resources, and playbooks around digital best practices can guide organizations through unprecedented challenges -- and allow them to emerge even stronger as a result.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to explain how to architect for ongoing disruptive innovation is our panel, Jim Doss, Managing Director at IT Management and Governance, LLC, and Vice Chair of the Digital Practitioner Work Group (DPWG) at The Open Group; Mike Fulton, Associate Vice President of Technology Strategy and Innovation at Nationwide and Academic Director of Digital Education at The Ohio State University, and Dave Lounsbury, Chief Technical Officer at The Open Group. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect agile business enablement discussion explores how a portfolio approach to standards has emerged as a key way to grapple with digital transformation.

As businesses seek to make agility a key differentiator in a rapidly changing world, applying enterprise architecture (EA) in concert with many other standards has never been more powerful. Stay with us here to explore how to define and corral a comprehensive standards resources approach for making businesses intrinsically agile and competitive. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about attaining agility via an embrace of a broad toolkit of standards, we are joined by our panel, Chris Frost, Principal Enterprise Architect and Distinguished Engineer, Application Technology Consulting Division, at FujitsuSonia Gonzalez, The Open Group TOGAF® Product Manager, and Paul Homan, Distinguished Engineer and Chief Technology Officer, Industrial, at IBM Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect podcast explores how artificial intelligence (AI) increasingly supports IT operations.

One of the most successful uses of machine learning (ML) and AI for IT efficiency has been the InfoSight technology developed at Nimble Storage, now part of Hewlett Packard Enterprise (HPE).

Initially targeting storage optimization, HPE InfoSight has emerged as a broad and inclusive capability for AIOps across an expanding array of HPE products and services.

Please welcome a Nimble Storage founder, along with a cutting-edge machine learning architect, to examine the expanding role and impact of HPE InfoSight in making IT resiliency better than ever.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest IT operations solutions that help companies deliver agility and edge-to-cloud business continuity, we’re joined by Varun Mehta, Vice President and General Manager for InfoSight at HPE and founder of Nimble Storage, and David Adamson, Machine Learning Architect at HPE InfoSight. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


When applications are mission-critical, where they are hosted matters far less than keeping them operating smoothly.

As many organizations face a ticking time bomb to modernize mainframe applications, one solution is to find a dependable, repeatable way to transition to a public cloud without degrading these vulnerable and essential systems of record.

The next BriefingsDirect cloud adoption discussion explores the long-awaited means to solve the mainframe to cloud transition for essential but aging applications and data. We’re going to learn how Unisys and Microsoft can deliver ClearPath Forward assets to Microsoft Azure cloud without risky code changes.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest on-ramps to secure and agile public cloud adoption, we welcome Chuck Lefebvre, Senior Director of Product Management for ClearPath Forward at Unisys, and Bob Ellsworth, Worldwide Director of Mainframe Transformation at Microsoft. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsors: Unisys and Microsoft.


The next edition of the BriefingsDirect Voice of Innovation podcast series explores architecting businesses for managing ongoing disruption.

As enterprises move past crisis mode in response to the COVID-19 pandemic, they require a systemic capability to better manage shifting market trends.

Stay with us to examine how Hewlett Packard Enterprise (HPE) Pointnext Services advises organizations on using digital transformation to take advantage of new and emerging opportunities.

See the video. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To share the Pointnext view on transforming businesses to effectively innovate in the new era of pervasive digital business, BriefingsDirect welcomes Craig Partridge, Senior Director Worldwide, Digital Advisory and Transformation Practice Lead, at HPE Pointnext Services.The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

See the video. Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect data-driven tax optimization discussion focuses on reducing risk and increasing cost efficiency as businesses grapple with complex and often global spend management challenges.

We’ll now explore how end-to-end visibility of almost any business tax, compliance, and audit functions allows for rapid adherence to changing requirements -- thanks to powerful new tools. And we’ll learn directly from businesses how they are pursuing and benefiting from advances in intelligent spend and procurement management.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To uncover how such solutions work best, we welcome Sean Thompson, Executive Vice-President of Network and Ecosystem at SAP Procurement Solutions; Chris Carlstead, Head of Strategic Accounts and Partnerships and Alliances at Thomson Reuters, and Poornima Sadanandan, P2P IT Business Systems Lead at Stanley Black and Decker. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


A powerful and unique set of circumstances are combining in mid-2020 to make safe and rapid cloud adoption more urgent and easier than ever.

Dealing with the novel coronavirus pandemic has pushed businesses to not only seek flexible IT hosting models, but to accommodate flexible work, hasten applications’ transformation, and improve overall security while doing so.

This next BriefingsDirect cloud adoption best practices discussion examines how businesses plan to further use cloud models to cut costs, manage operations remotely, and gain added capability to scale their operations up and down.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest on-ramps to secure an agile cloud adoption, please welcome  Anupam Sahai, Vice President and Cloud Chief Technology Officer at Unisys, and Ryan Vanderwerf, Partner Solutions Architect at Amazon Web Services (AWS). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Amazon Web Services.


Like many retailers, Recreational Equipment, Inc. (REI) was faced with drastic and rapid change when the COVID-19 pandemic struck. REI’s marketing leaders wanted to make sure that their online e-commerce capabilities would rise to the challenge. They expected a nearly overnight 150 percent jump in REI’s purely digital business.

Fortunately REI’s IT leadership had already advanced their systems to heightened automation, which allowed the Seattle-based merchandiser to turn on a dime and devote much more of its private cloud to the new e-commerce workload demands.

The next BriefingsDirect Voice of Innovation interview uncovers how REI kept its digital customers and business leadership happy, even as the world around them was suddenly shifting.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To explore what works for making IT agile and responsive enough to re-factor a private cloud at breakneck speed, we’re joined by Bryan Sullins, Senior Cloud Systems Engineer at REI in Seattle. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of AI Innovation podcast explores how businesses and IT strategists are planning their path to a new normal throughout the COVID-19 pandemic and recovery.

By leveraging the latest tools and gaining data-driven inferences, architects and analysts are effectively managing the pandemic response -- and giving more people better ways to improve their path to the new normal. Artificial intelligence (AI) and data science are proving increasingly impactful and indispensable.

Stay with us as we examine how AI forms the indispensable pandemic response team member for helping businesses reduce risk of failure and innovate with confidence. To learn more about the analytics, solutions, and methods that support advantageous reactivity -- amid unprecedented change -- we are joined by two experts.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Please welcome Arti Garg, Head of Advanced AI Solutions and Technologies, at Hewlett Packard Enterprise (HPE), and Glyn Bowden, Chief Technologist for AI and Data, at HPE Pointnext Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect healthcare finance insights discussion explores new ways of analyzing healthcare revenue trends to improve both patient billing and services.

Stay with us as we explore new approaches to healthcare revenue cycle management and outcomes that give patients more options and providers more revenue clarity.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the next generation of data-driven patient payments process improvements, we’re joined by Jake Intrator, Managing Consultant for Data and Services at Mastercard, and Julie Gerdeman, CEO of HealthPay24. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


General digital business transformation and managing the new normal around the COVID-19 pandemic have hugely impacted how businesses and IT operate. Faced with mounting complexity, rapid change, and striking budgets, IT operational services must be smarter and more efficient than ever.

The next BriefingsDirect Voice of Innovation podcast examines how Hewlett Packard Enterprise (HPE) Pointnext Services is reinventing the experience of IT support to increasingly rely on automation and analytics to help enable continued customer success as IT enters a new era.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share the HPE Pointnext Services vision for the future of IT operational services are Gerry Nolan, Director of Portfolio Product Management, Operational Service Portfolio, at HPE Pointnext Services, and Ronaldo Pinto, Director of Portfolio Product Management, Operational Service Portfolio, at HPE Pointnext Services. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

 


Businesses around the globe now face uncharted waters when it comes to planning the new normal for where and how their employees return to work.

The complex maze of risk factors, precautions, constantly changing pandemic impacts -- and the need for boosting employee satisfaction and productivity -- are proving a daunting challenge.

The next BriefingsDirect new normal of work discussion explores how companies can make better decisions and develop adept policies on where and how to work for safety, peace of mind, and economic recovery.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To share their recent findings and chart new ways to think about working through a pandemic, we're joined by Donna Kimmel, Executive Vice President and Chief People Officer at Citrix, and Tony Gomes, Executive Vice President and Chief Legal Officer at Citrix. The discussion is moderated by  Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next edition of the BriefingsDirect Voice of Innovation podcast series explores a new model of nine steps that IT organizations can take amid the COVID-19 pandemic to attain a new business normal.

As enterprises develop an IT response to the novel corona virus challenge, they face both immediate and longer-term crisis management challenges. There are many benefits to simultaneously steadying the business amid unprecedented disruption -- and readying the company to succeed in a changed world.

Stay with us as we examine a Hewlett Packard Enterprise (HPE) Pointnext Services nine-step plan designed to navigate the immediate crisis and -- in parallel -- plan for your organization’s optimum future.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to share the Pointnext model and its positive impact on your business’ ongoing health are Rohit Dixit, Senior Vice President and General Manager, Worldwide Advisory and Professional Services at HPE Pointnext Services, and Craig Partridge, Senior Director, Worldwide Advisory and Transformation Practice, HPE Pointnext Services. The timely discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect panel discussion explores how March 25's International Data Center Day provides an opportunity to both look at where things have been in the evolution of the modern data center and more importantly -- where they are going.

Those trends involve a lot more than just technology. Data center challenges and advancements alike will hinge around the next generation of talent operating those data centers and how diversity and equal opportunity best support that.

Our gathered experts also forecast that sustainability improvements -- rather than just optimizing the speeds and feeds -- will help determine the true long-term efficiency of IT facilities and systems.

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To observe International Data Center Day with a look at ways to make the data centers of the future the best-operated and the greenest ever, we are joined by Jaime Leverton, Senior Vice President and Chief Commercial Officer at eStruxture Data Centers in Montreal; Angie McMillin, Vice President and General Manager of IT Systems at VertivTM, and Erin Dowd, Vice President of Global Human Resources at Vertiv. The International Data Center Day observance panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Vertiv.


Just as the nature of risk has been a whirling dervish of late, the counter-forces of business continuity measures have had to turn on a dime as well. What used to mean better batteries for servers and mirrored, distributed datacenters has recently evolved into anywhere, any-circumstance solutions that keep workers working -- no matter what.

Out-of-the-blue workplace disruptions -- whether natural disasters, political unrest, or the current coronavirus pandemic -- have shown how true business continuity means enabling all employees to continue to work in a safe and secure manner.

The next BriefingsDirect business agility panel discussion explores how companies and communities alike are adjusting to a variety of workplace threats using new ways of enabling enterprise-class access and distribution of vital data resources and applications.

And in doing so, these public and private sector innovators are setting themselves up to be more agile, intelligent, and responsive to their workers, customers, and citizens once the disaster inevitably passes.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share stories on making IT systems and people evolve together to overcome workplace disruptions is Chris McMasters, Chief Information Officer (CIO) at the City of Corona, California; Jordan Catling, Associate Director of Client Technology at The University of Sydney in Australia, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


Container-based deployment models have rapidly gained popularity from cloud models to corporate data centers. IT operators are now looking to extend the benefits of containers to more use cases, including the computing edge.

Yet in order to push containers further into the mainstream, security concerns need to be addressed across this new end-to-end container deployment spectrum -- and that means addressing security during development under the rubric of DevSecOps best practices.

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Stay with us now as the next BriefingsDirect Voice of Innovation discussion examines the escalating benefits that come from secure and robust container use with Simon Leech, Worldwide Security and Risk Management Practice at Hewlett Packard Enterprise (HPE) Pointnext Services. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of artificial intelligence (AI) Innovation discussion explores the latest strategies and use cases that simplify the use of analytics to solve more tough problems.

Access to advanced algorithms, more cloud options, high-performance compute (HPC) resources, and an unprecedented data asset collection have all come together to make AI more attainable -- and more powerful -- than ever.

Major trends in AI and advanced analytics are now coalescing into top competitive differentiators for most businesses. Stay with us as we examine how AI is indispensable for digital transformation through deep-dive interviews on prominent AI use cases and their escalating benefits.

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To learn more about analytic infrastructure approaches that support real-life solutions, we’re joined by two experts,Andy Longworth, Senior Solution Architect in the AI and Data Practice at Hewlett Packard Enterprise (HPE) Pointnext Services, and Iveta Lohovska, Data Scientist in the Pointnext Global Practice for AI and Data at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Enterprise IT strategists are adapting to new demands from the industrial edge, 5G networks, and hybrid deployment models that will lead to more diverse data centers across more business settings. 

That’s the message from a broad new survey of 150 senior IT executives and data center managers on the future of the data center. IT leaders and engineers say they must transform their data centers to leverage the explosive growth of data coming from nearly every direction.

Yet, according to the Forbes-conducted survey, only a small percentage of businesses are ready for the decentralized and often small data centers that are needed to process and analyze data close to its source.

The next BriefingsDirect discussion on the latest data center strategies unpacks how more self-healing and automation will be increasingly required to manage such dispersed IT infrastructure and support increasingly hybrid deployment scenarios.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Joining us to help learn more about how modern data centers will efficiently extend to the computing edge is Martin Olsen, Vice President of Global Edge and Integrated Solutions at VertivTM. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Vertiv.


The next BriefingsDirect intelligent storage innovation discussion explores how Norway-based Intility sought and found the cutting edge of intelligent storage

Stay with us as we learn how this leading managed platform services provider improved uptime -- on the road to 100 percent -- and reduced complexity for its end users.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To hear more about the latest in intelligent storage strategies that lead to better business outcomes, please welcome Knut Erik Raanæs, Chief Infrastructure Officer at Intility in Oslo, Norway. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.

 


As 2020 ushers in a new decade, the forces shaping data center decisions are extending compute resources to new places

With the challenging goals of speed, agility, and efficiency, enterprises and service providers alike will be seeking new balance between the need for low latency and optimal utilization of workload placement. Hybrid models will therefore include more distributed, confined, and modular data centers at or near the edge.

These are but some of a few top-line predictions on the future state of the modern data center design. The next BriefingsDirect data center strategies discussion with two leading IT and critical infrastructure executives examines how these new data center variations nonetheless must also interoperate seamlessly from core to cloud to edge. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us learn more about the new state of extensible data centers is Peter Panfil, Vice President of Global Power at VertivTM, and Steve Madara, Vice President of Global Thermal at Vertiv. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Vertiv.


The next BriefingsDirect discussion on attaining intelligent spend management explores the findings of a recent IDC survey on paths to holistic business processes improvement.

We'll now learn how a long history of legacy systems and outdated methods holds companies back from their potential around new total spend management optimization. The payoffs on gaining such a full and data-rich view of spend patterns across services, hiring, and goods includes reduced risk, new business models, and better strategic decisions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To help us chart the future of intelligent spend management, and to better understand how the market views these issues, we are joined by Drew Hofler, Vice President of Portfolio Marketing at SAP Ariba and SAP Fieldglass. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.


As businesses move more of their IT services to the cloud, reducing complexity and making sure that security needs are met throughout the migration process are now top of mind.

For a UK managed services provider (MSP), finding the right mix of security strength and ease-of-use for its many types of customers became a top priority. 

The next managed services security management edition of BriefingsDirect explores how Northstar Services, Ltd. in Bristol-area England adopted Bitdefender Cloud Security for Managed Service Providers (MSPs) to both improve security for their end users and to make managing that security at scale and from the cloud easier than ever.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to discuss the role of the latest Bitdefender security technology -- and making MSPs more like security services providers -- is John Williams, Managing Director at Northstar Services, Ltd. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next public sector security management edition of BriefingsDirect explores how managing IT for a rural Virginia county government means doing more with less -- even as the types and sophistication of cybersecurity threats grow.

For County of Caroline, a small team of IT administrators has built a technically advanced security posture that blends the right amounts of automation with flexible, cloud-based administration.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to share their story on improving security in a local government organization are Bryan Farmer, System Technician, and David Sadler, Director of Information Technology, both for County of Caroline in Bowling Green, Virginia. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect healthcare finance insights discussion explores the rapidly changing ways that caregiver organizations on-board and manage patients.

How patients access their healthcare is transitioning to the digital world -- but often in fits and starts. This key process nonetheless plays a major role in how patients perceive their overall experiences and determines how well providers manage both care and finances.

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Stay with us to unpack the people, process, and technology elements behind modern patient access best practices. To learn more, we are joined by an expert panel: Jennifer Farmer, Manager of Patient Access and Admissions at Massachusetts Eye and Ear Infirmary in Boston; Sandra Beach, Manager of the Central Registration Office, Patient Access, and Services and Pre-Services at Cooley Dickinson Healthcare in Northampton, Mass., and Julie Gerdeman, CEO of HealthPay24 in Mechanicsburg, Penn. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect data security insights discussion explores how cloud deployment planners need to be ever-vigilant for all types of cybersecurity attack vectors. Stay with us as we examine how those moving to and adapting to cloud deployments can make their data and processes safer and easier to recover from security incidents.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about taking the right precautions for cloud and distributed data safety we welcome two experts in this field, Mark McIntyre, Senior Director of Cybersecurity Solutions Group at Microsoft, and Sudhir Mehta, Global Vice President of Product Management and Strategy at Unisys. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsors: Unisys and Microsoft.


Security and privacy protection increasingly go hand in hand, especially in sensitive industries like finance and public safety.

For driver risk management software provider SambaSafety protecting their business customers from risk is core to their mission -- and that begins with protection of their own IT assets and workers.

Stay with us now as BriefingsDirect explores how SambaSafety adopted Bitdefender GravityZone Advanced Business Security and Full Disk Encryption to improve the end-to-end security of their operations and business processes.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To share their story, please welcome Randy Whitten, Director of IT and Operations at SambaSafety in Albuquerque, New Mexico. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


Companies struggle to find qualified workers in the mature phase of any business cycle. Yet as we enter a new decade in 2020, they have more than a hyper-low unemployment rate to grapple with.

Businesses face a gaping qualitative chasm between the jobs businesses need to fill and the interest of workers in filling them. As a result, employees have more leverage than ever to insist that jobs cater to their lives, locations, and demands to be creatively challenged.

Accordingly, IDC predicts that by 2021, 60 percent of Global 2000 companies will have adopted a future workspace model -- flexible, intelligent, collaborative, virtual, and physical work environments.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us now as BriefingsDirect explores how businesses must adapt to this new talent landscape and find the innovative means to bring future work and workers together. Our flexible work solutions panel consists of Stephane Kasriel, the former Chief Executive Officer and a member of the board at Upwork, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next edition of the BriefingsDirect Voice of the Innovator podcast series examines the role and impact of automation on IT management strategies.

Growing complexity from the many moving parts in today’s IT deployments are forcing managers to seek new productivity tools. Moving away from manual processes to bring higher levels of automation to data center infrastructure has long been a priority for IT operators, but now new tools and methods are making composability and automation better options than ever.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to help us learn more about the advancing role and impact from IT automation is Frances Guida, Manager of HPE OneView Automation and Ecosystem Product Management at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The choice of bedrock security technology can make or break managed service providers' (MSPs') ability to scale, grow rapidly while remaining efficient, and maintain top quality customer service.

The next edition of BriefingsDirect explores how by simultaneously slashing security-related trouble tickets and management costs by more than 75 percent, Stored Technology Solutions, or StoredTech, grew its business andquality of service at the same time.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we learn now how StoredTech adopted Bitdefender Cloud Security for Managed Service Providersto dramatically improve the security of their end users -- and develop enhanced customer loyalty.

Here to discuss the role of the latest Bitdefender security technology for making MSPs more like security services providers is Mark Shaw, President of StoredTech in Raleigh, North Carolina. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect healthcare insights discussion explores ways to improve the total patient experience -- including financial considerations -- using digital technology.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn more about ways that healthcare providers are seeking to leverage such concepts as customer relationship management (CRM) to improve their services we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York; Julie Gerdeman, CEO at HealthPay24 in Mechanicsburg, Penn., and Jennifer Erler, Cash Manager in the Treasury Department at Fairview Health Services in Minneapolis. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: HealthPay24.


The next BriefingsDirect digital business trends discussion explores how Enterprise Architecture (EA) defines and supports more agile business methods and outcomes.

We will now learn how Enterprise Architects embrace agile approaches to build competitive advantages for enterprises and governments, as well as to keep those organizations more secure and compliant.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about attaining agility by the latest EA approaches, we are now joined by our panel, Mats Gejnevall, Enterprise Architect at minnovate and Member of The Open Group Agile Architecture Work Group; Sonia Gonzalez, Forum Director of the Architecture Forum at The Open Group; Walters Obenson, Director of the Agile Architecture Framework at The Open Group, and Łukasz Wrześniewski, Enterprise Architect and Agile Transformation Consultant. The panel is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


Worker productivity gains -- despite 30 years of computing technology roll outs -- remain hard to define by economists.

Ask a worker, however, and you are increasingly likely to get a hard, cold assessment. A huge amount of time these days, they say, is wasted on the inefficiencies of technology run amok. Only a sliver of time is going to the creative and innovative types of work that employees crave -- and employers gain the most value from.

The next BriefingsDirect future of work discussion explores new ways of exploiting what technology does best to deliver intelligent workspaces that prioritize and personalize tasks.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To learn how the newest digital work strategies help unburden those saddled with deflating productivity, we sat down with Fouad ElNaggar, Vice President of Future of Work Products at Citrix. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect intelligent edge adoption benefits discussion focuses on how hospitals are gaining proactive alerts on patients at risk for contracting serious sepsis infections.

An all-too-common affliction for patients around the world, sepsis can be controlled when confronted early using a combination of edge computing and artificial intelligence (AI). Edge sensors, Wi-Fi data networks, and AI solutions help identify at-risk situations so caregivers at hospitals are rapidly alerted to susceptible patients to head-off sepsis episodes and reduce serious illness and death.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us now as we hear about this cutting-edge use case that puts AI to good use by outsmarting a deadly infectious scourge with guests Missy Ostendorf, Global Sales and Business Development Practice Manager at Cerner Corp.; Deirdre Stewart, Senior Director and Nursing Executive at Cerner Europe, and Rich Bird, World Wide Industry Marketing Manager for Healthcare and Life sciences at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


For the past 30 years, Citrix has made a successful habit of challenging the status quo. That includes:

        --Delivering applications as streaming services to multiple users

        --Making the entire PC desktop into a secure service

        --Enhancing networks that optimize applications delivery

        --Pioneering infrastructure-as-a-service (IaaS) now known as public cloud, and

        --Supplying a way to take enterprise applications and data to the mobile edge.

Now, Citrix is at it again, by creating digital workspaces and redefining the very nature of applications and business intelligence. How has one company been able to not only reinvent itself again and again, but make major and correct bets on the future direction of global information technology?

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To find out, Dana Gardner, Principal Analyst at Interarbor Solutions, recently sat down to simultaneously interview three of Citrix’s chief executives from the past 30 years, Roger Roberts, Citrix CEO and Chairman from 1990 to 2002; Mark Templeton, CEO of Citrix from 2001 to 2015, and David Henshall, who became the company’s CEO in July of 2017. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect business trends discussion explores how the latest update to the ArchiMate® standard helps Enterprise Architects (EAs) make complex organizations more agile and productive.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Joining is Marc Lankhorst, Managing Consultant and Chief Technology Evangelist at BiZZdesign in The Netherlands. He also leads the development team within the ArchiMate Forum at The Open Group. The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


There has never been a better time to build efficient, protected, powerful, and modular data centers -- yet many enterprises and public sector agencies cling to aging, vulnerable, and chaotic legacy IT infrastructure.

The next BriefingsDirect interview examine how automation, self-healing, data-driven insights, and increasingly intelligent data center components are delivering what amount to data centers-as-a-service. 

Subscribe to the podcast on iTunes. Read a full transcript or  download a copy.

Here to explain how a modern data center strategy includes connected components and data analysis that extends from the data center to the computing edge is Steve Lalla, Executive Vice President of Global Services at Vertiv. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or  download a copy. Sponsor: Vertiv.


The next BriefingsDirect data security insights discussion explores how data -- from one end of its life cycle to the other -- needs new protection and a means for rapid recovery. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we examine how backup storage especially needs to be made safe and secure if companies want to quickly right themselves from an attack. To learn more, please welcome Andrew Peters, Stealth Industry Director at Unisys, and George Pradel, Senior Systems Engineer at Dell EMC. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys.


The path to cloud computing adoption persistently appears complex and risky to both government and enterprise IT leaders, recent surveys show.

This next BriefingsDirect managed cloud methodologies discussion explores how tackling complexity and security requirements upfront helps ease the adoption of cloud architectures. By combining managed services, security solutions, and hybrid cloud standardization, both public and private sector organizations are now making the cloud journey a steppingstone to larger business transformation success.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We'll now explore how cloud-native apps and services modernization benefit from prebuilt solutions with embedded best practices and automation. To learn how, we welcome Raj Raman, Chief Technology Officer (CTO) for Cloud at Unisys, and Jerry Rhoads, Cloud Solutions Architect at Microsoft. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Unisys and Microsoft.


Container-based deployment models have rapidly gained popularity across a full spectrum of hybrid IT architectures -- from edge, to cloud, to data center.

This next edition of the BriefingsDirect Voice of the Innovator podcast series examines how IT operators are now looking to increased automation, orchestration, and compatibility benefits to further exploit containers as a mainstay across their next-generation hybrid IT estate.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us to explore the escalating benefits that come from broad container use with Robert Christiansen, Evangelist in the Office of the Chief Technology Officer at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


Openness, flexibility, and speed to distributed deployments have been top drivers of the steady growth of container-based solutions. Now, IT operators are looking to increase automation, built-in intelligence, and robust management as they seek container-enabled hybrid cloud and multicloud approaches for data and workloads.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

This next edition of the BriefingsDirect Voice of the Innovator podcast series examines the rapidly evolving containers innovation landscape with Mark Linesch, Vice President of Technology Strategy in the CTO Office and Hewlett Packard Labs at Hewlett Packard Enterprise (HPE). The composability strategies interview is conducted byDana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next edition of the BriefingsDirect Voice of the Innovator podcast series explores the latest developments in hybrid IT management.

IT operators have for decades been playing catch-up to managing their systems amid successive waves of heterogeneity, complexity, and changing deployment models. IT management technologies and methods have evolved right along with the challenge, culminating in the capability to optimize and automate workloads to exacting performance and cost requirements.

But now automation is about to give an AIOps boost from new machine learning (ML) and artificial intelligence (AI) capabilities -- just as multicloud and edge computing deployments become more common -- and demanding.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Stay with us as we explore the past, present, and future of IT management innovation with a 30-year veteran of IT management, Doug de Werd, Senior Product Manager for Infrastructure Management at Hewlett Packard Enterprise (HPE). The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer discussion explores a program to expand the variety of CPUs that support supercomputer and artificial intelligence (AI)-intensive workloads. 

The Catalyst program in the UK is seeding the advancement of the ARM CPU architecture for high performance computing (HPC) as well as establishing a vibrant software ecosystem around it.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Stay with us to learn about unlocking new choices and innovation for the next generations of supercomputing with Dr. Eng Lim Goh, Vice President and Chief Technology Officer for HPC and AI at Hewlett Packard Enterprise (HPE), and Professor Mark Parsons, Director of the Edinburgh Parallel Computing Centre (EPCC) at the University of Edinburgh. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Customer edge computing trends discussion explores the rapidly evolving confluence of operational technology (OT) and Internet of Things (IoT)

New advances in data processing, real-time analytics, and platform efficiency have prompted innovative and impactful OT approaches at the edge. We’ll now explore how such data analysis platforms bring manufacturers data-center caliber benefits for real-time insights where they are needed most.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

To hear more about the latest capabilities in gaining unprecedented operational insights, we sat down with Riaan Lourens, Vice President of Technology in the Office of the Chief Technology Officer at PTC, and Tripp Partain, Chief Technology Officer of IoT Solutions at Hewlett Packard Enterprise (HPE). The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


How businesses perform has always depended on how well their employees perform. Yet never before has the relationship between how well employees work and the digital technology that they use been so complex.

At the same time, companies are grappling with the transition to increasingly data-driven and automated processes. What’s more, the top skills at all levels are increasingly harder to find -- and hold onto -- for supporting strategic business agility.

As a result, business leaders must enhance and optimize today’s employee experience so that they in turn can optimize the customer experience and -- by extension – better support the success of the overall business.

Stay with us as BriefingsDirect explores how those writing the next chapters of human resources (HR) and information technology (IT) interactions are finding common ground to significantly improve the modern employee experience. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

We're now joined by two leaders in this area who will share their thoughts on how intelligent workspace solutions are transforming work -- and heightening worker satisfaction. Please welcome Art Mazor, Principal and Global Human Resources Transformation Practice Leader at Deloitte, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Citrix.


The next BriefingsDirect Voice of the Customer advanced motorsports efficiency innovation discussion explores some of the edge computing and deep analytics technology behind the Formula E auto racing sport. 

Our interview focuses on how data-driven technology and innovation make high-performance electric racing cars an example for all endeavors where limits are continuously tested and bested.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in Formula E efficiency strategy and refinement, please welcome Susie Wolff, Team Principal at Venturi Formula E Team in Monaco. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect enterprise storage partnership innovation discussion explores how the best of startup culture and innovation can be married to the global reach, maturity, and solutions breadth of a major IT provider.

Stay with us to unpack the budding relationship between an upstart in the data management space, Cohesity, and venerable global IT provider Hewlett Packard Enterprise (HPE).

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

To learn more about the latest in total storage efficiency strategies and HPE’s Pathfinder program we welcome Rob Salmon, President and Chief Operating Officer at Cohesity in San Jose, California, and Paul Glaser, Vice President and Head of the Pathfinder Program at HPE. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Innovator discussion explores the latest insights into hybrid cloud strategies.

While many businesses recognize there’s a hybrid cloud future, far fewer are adopting a hybrid cloud approach with an overabundance of due diligence, governance, and cost optimization -- at least not yet. Unlike the often, ad hoc adoption of public cloud services by various groups across an enterprise, getting the right mix and operational coordination required of true hybrid cloud cannot be successful if it’s not well managed.

Stay with us as we examine the innovation maturing around hybrid cloud models and operations, and learn how proper common management of hybrid cloud from start to finish can make or break the realization of its promised returns.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. 

Here to explain how to safeguard successful hybrid cloud deployments and operations is Erik Vogel, Global Vice President of Hybrid IT and Cloud at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect Voice of the Innovator discussion focuses on the growing complexity around multicloud managementand how greater accountability is needed to improve business impacts from all-too-common haphazard cloud adoption.

Stay with us to learn how new tools, processes, and methods are bringing insights and actionable analysis that help regain control over the increasing challenges from hybrid cloud and multicloud sprawl.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.

Here to explore a more pragmatic path to modern IT deployment management is Harsh Singh, Director of Product Management for Hybrid Cloud Products and Solutions at Hewlett Packard Enterprise (HPE). The interview is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Hewlett Packard Enterprise.


The next BriefingsDirect business trends discussion explores the reinforcing nature of Enterprise Architecture (EA) and agile methods.  

We’ll now learn how Enterprise Architects can embrace agile approaches to build competitive advantages for their companies. 

Subscribe to the podcast on iTunes. Read a full transcript or download a copy.   

To learn more about retraining and rethinking for EA in the Digital Transformation (DT) era, we are joined by Ryan Schmierer, Director of Operations at Sparx Services North America, and Chris Armstrong, President at Sparx Services North America. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: The Open Group.


The next BriefingsDirect enterprise IT productivity discussion focuses on solving tactical challenges around security to unlock strategic operational benefits in the public sector.

For a large metropolitan borough council in South Yorkshire, England, an initial move to thwarting recurring ransomware attacks ended up a catalyst to wider IT infrastructure performance, cost, operations, and management benefits.

This security innovations discussion then examines how the Barnsley Metropolitan Borough Council information and communications technology (ICT) team rapidly deployed malware protection across 3,500 physical and virtual workstations and servers. 

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Here to share the story of how that one change in security software led to far higher levels of user satisfaction -- and a heightened appreciation for the role and impact of small IT teams -- is Stephen Furniss, ICT Technical Specialist for Infrastructure at Barnsley Borough Council. The interview was conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Bitdefender.


The next BriefingsDirect business intelligence (BI) trends discussion explores the latest research and products that bring the power of people and machine intelligence closer together.

As more data becomes available to support augmented intelligence -- and the power of analytics platforms increasingly goes to where the data is -- the next stage of value is in how people can interact with the results.

Stay with us now as we examine the latest strategies for not only visualizing data-driven insights but making them conversational and even presented through a form of storytelling

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To learn more about making the consumption and refinement of analytics delivery an interactive exploit open to more types of users, we welcome Elif Tutuk, Head of Research at Qlik. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: Qlik.


The next BriefingsDirect digital business risk remediation discussion explores new ways companies can gain improved visibility, analytics, and predictive indicators to better assess the financial viability of partners and global supply chains.

Businesses are now heavily relying upon their trading partners across their supply chains -- and no business can afford to be dependent on suppliers that pose risks due to poor financial health.

We will now examine new tools and methods that create a financial health rating system to determine the probability of bankruptcy, default, or disruption for both public and private companies -- as much as 36 months in advance.

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To learn more about the exploding sophistication around gaining insights into supply-chain risk of a financial nature, please welcome Eric Evans, Managing Director of Business Development at RapidRatings in New York, and Kristen Jordeth, Go-to-Market Director for Supplier Management Solutions, North America at SAP Ariba. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Subscribe to the podcast on iTunes. Read a full transcript or download a copy. Sponsor: SAP Ariba.